In emergency situations abroad the local authorities are responsible also for foreign nationals staying in the country. In order to receive urgent assistance, contact the rescue authorities: police, fire and rescue service, ambulance. In large-scale crisis follow the local media and observe the instructions provided by the local authorities.
If consular assistance is needed for Latvian nationals or unrepresented EU citizens abroad, Latvian diplomatic/consular missions should be contacted in the following emergency situations:
- loss of travel document
- detention or arrest,
- illness or accident,
- criminal offence,
- relief and repatriation in a large-scale crisis,
- establishment of out-of-family care or adoption.
Latvian nationals having an emergency in a country without a Latvian mission can receive consular assistance at the diplomatic/consular mission of any other EU Member State. The website of the European Commission offers detailed information about diplomatic/consular missions of EU Member States abroad.
To receive information about consular assistance in emergency situations, please contact the Consular Department of Ministry of Foreign Affairs, phone: +371 67015905. During non-working hours, please call the emergency service phone number: +371 26337711 (also available on WhatsApp and Viber) or send an e-mail to: firstname.lastname@example.org.